Crowne Plaza West Hanoi Hotel

36 Le Duc Tho Street,, Hanoi, Vietnam, 10000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza West Hanoi Hotel

Wi-Fi

Parking

Valet parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Picnic area/ Tables

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Verified Reviews:

  • Gym is new - Swimming pool and the sauna great - Restaurant is perfect
  • Best place to stay - Room are clean - Staff with perfect english
  • Out of the crowded streets - Room are comfortable - Staff is perfect

Overview

Offering 393 fashionable rooms, Crowne Plaza West Hanoi Hotel features loungers, a sauna and a sun terrace. Opened in 2011, the elegant hotel attracts visitors with its Chinese architecture.

Crowne Plaza West Hanoi Hotel is set close to Ngoc Son Temple, Foreign Trade University and Vietnam Museum of Ethnology as well as a tower, a mausoleum and a museum. The city center lies within 9 km from the venue.

The nearby surroundings feature corporate offices, convention centers and exhibition centers.

The hotel's convenient location offers to get to Noibai International airport in 25 minutes by car.

Rooms

This hotel comprises of three-bedroom suite apartment, one-bedroom corner suite and premier twin room that come with contemporary décor as well as flat-screen television, a trouser press, climate control, an in-room safe and a storage space. Guests will appreciate a sweeping view over the garden from the rooms. They also feature en suite bathrooms fitted with a hairdryer, bathrobes and a shower.

Eat & Drink

A buffet breakfast is offered at the dining area. A broad variety of international dishes is served at the outdoor restaurant. Guests can relax in the cocktail bar serving refreshing drinks.

A buffet breakfast is served at affordable prices. 

Services

The property offers a meeting room, a movie projector and a video projector for the use of guests.

Relax

On-site spa facilities include a health club, a hot tub and a spa lounge. Reflex massage, steam baths and facials are also available. Gymnastics classes, a fitness center and a gym are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for additional charge.

Guest Parking

Free private parking is possible on site.

The personnel at the hotel speaks English, German, Japanese, Chinese, Turkish, Korean, Hindi.

Number of floors:   19.  Number of rooms:   393.

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Facilities

General

  • Non-smoking rooms
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Souvenir shop
  • Gay friendly
  • Exterior corridors
  • Fireplace
  • Carte blanche
  • Executive/club floor
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Services

  • Paid city shuttle
  • Airport shuttle
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Barbeque grills
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage
  • Library

Room view

  • Garden view

Room facilities

  • Wi-Fi in rooms
  • In-room air conditioning
  • Central heating
  • VIP room facilities
  • Paid in-room safe
  • Wet bar
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Separate living room
  • Separate bedroom
  • Separate sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Chaise lounges
  • Recliner
  • Dining table
  • In-room desk
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Slippers
  • Room toiletries
  • Laundry basket/ Clothes hamper

Self-catering

  • Refrigerator
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/ Kitchen utensils

Bedroom

  • Pillow menu
  • Goose feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Paid movies/Video
  • DVD player
  • International calls
  • Free local telephone calls
  • Dual voltage outlet
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 46.20 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Crowne Plaza West Hanoi Hotel Hanoi location
Show big map »

Hotel Address:

36 Le Duc Tho Street,, Hanoi, Vietnam, 10000

Get directions
City Center
  • Hanoi
    5.3 mi
Airports
Train Stations
  • Ga Hà Nội Railway station
    4.8 mi
  • Ha Noi Railway station
    4.8 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    19
  • Number of rooms:
    393

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHanoiCrowne Plaza West Hanoi

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Vietnam

Use Badge

Rooms and availability

Club Double Room
Bed type: King-size bed
Size: 370 sq. feet
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Crowne Plaza West Hanoi photos Room
Club King Room
Bed type: King-size bed
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  • Air conditioning
  • Private bathroom
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Room facilities
    Premier Double Room
    Bed type: King-size bed or 2 Single beds
    Size: 370 sq. feet
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    — Less information+ More information
    Crowne Plaza West Hanoi photos Room
    Premier King Room
    Bed type: King-size bed
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    • Air conditioning
    • Private bathroom
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    Room facilities
      Studio
      Bed type: King-size bed
      Size: 435 sq. feet
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      — Less information+ More information
      Crowne Plaza West Hanoi photos Room Hotel information
      King Studio
      Bed type: King-size bed
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      • Air conditioning
      • Private bathroom
      — Less information+ More information
      Room facilities
        Three-Bedroom Suite Apartment
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        • Air conditioning
        • Private bathroom
        — Less information+ More information
        Room facilities
          Wheelchair Accessible Room
          Size: 370 sq. feet
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          • Air conditioning
          • Private bathroom
          — Less information+ More information
          Room facilities
            One-Bedroom Corner Suite
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            — Less information+ More information
            One-Bedroom Suite
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            • Air conditioning
            • Private bathroom
            — Less information+ More information
            Room facilities
              One-Bedroom Apartment
              Size: 605 sq. feet
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              — Less information+ More information
              Crowne Plaza West Hanoi photos Room Hotel information
              Two-Bedroom Apartment
              Size: 995 sq. feet
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              • Air conditioning
              • Private bathroom
              — Less information+ More information
              Room facilities
                Deluxe Double Room
                Bed type: King-size bed or 2 Single beds
                Size: 370 sq. feet
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                • Air conditioning
                • Private bathroom
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                Room facilities
                  Crowne Plaza West Hanoi photos Room
                  Deluxe King Room
                  Bed type: King-size bed
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                  • Air conditioning
                  • Private bathroom
                  — Less information+ More information
                  Room facilities
                    Executive One-Bedroom Suite
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                    — Less information+ More information
                    Presidential One-Bedroom Suite
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                    — Less information+ More information

                    How to reach hotel

                    hotel Crowne Plaza West Hanoi Hotel Hanoi location
                    Show big map »

                    Hotel Address:

                    36 Le Duc Tho Street,, Hanoi, Vietnam, 10000

                    Get directions
                    City Center
                    • Hanoi
                      5.3 mi
                    Airports
                    Train Stations
                    • Ga Hà Nội Railway station
                      4.8 mi
                    • Ha Noi Railway station
                      4.8 mi
                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  12 pm
                    • Number of floors:
                      19
                    • Number of rooms:
                      393

                    Hotel Awards

                    VietnameseHOTEL AWARDSHighly RecommendedHanoiCrowne Plaza West Hanoi

                    According to guest reviews, the hotel has been rated as
                    Best Luxury Hotels in Vietnam

                    Use Badge

                    Crowne Plaza West Hanoi Location

                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Other hotels
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    Route Planner
                    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                    What's nearby

                    Places of interest

                    • Vietnam Intellectual Property Research Institute - VIPRI - 2.1 mi
                    • Foreign Trade University - 2.4 mi
                    • Hanoi VIP International School - 2.4 mi
                    • Diplomatic Academy of Vietnam - 2.5 mi
                    • National Archive Centre - 2.7 mi

                    Shopping areas

                    • Lotte Center Hanoi - 2.9 mi

                    Monuments and Landmarks

                    • Ngoc Khanh Lake - 2.8 mi

                    Museums

                    • Vietnam Museum of Ethnology - 2.2 mi

                    Parks

                    • Thu Le Park - 2.5 mi

                    Business areas

                    • Keangnam Hanoi Landmark Tower - 1.3 mi

                    Public parking

                    • RMIT University - 2.8 mi

                    Local attractions

                    • Vietnam Museum of Ethnology - 2.2 mi
                      Nguyen Van Huyen Rd 191/20/10, Hanoi
                    • Ngoc Son Temple - 4.0 mi
                      Dinh Tien Hoang St., Hanoi
                    • Temple of Literature & National University - 4.4 mi
                      Quoc Tu Giam St., Hanoi
                    • Botanical Gardens - 3.6 mi
                      Entrance on Hoang Hoa Tham Rd., Hanoi
                    • Ho Chi Minh Museum - 4.2 mi
                      19 Ngoc Ha St, Hanoi
                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  12 pm
                    • Number of floors:
                      19
                    • Number of rooms:
                      393

                    Hotel Awards

                    VietnameseHOTEL AWARDSHighly RecommendedHanoiCrowne Plaza West Hanoi

                    According to guest reviews, the hotel has been rated as
                    Best Luxury Hotels in Vietnam

                    Use Badge

                    Hotels nearby
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                    3 stars
                    3 km
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                    2 stars
                    3 km
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                    2 stars
                    3 km
                    Namu Hotel Hanoi
                    3 stars
                    3 km
                    Sen Hotel Hanoi
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                    Hanoi Hotel
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                    Cwd Hotel Hanoi
                    3 stars
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                    Cities nearby

                    Crowne Plaza West Hanoi Reviews

                    Guest reviews are submitted by our customers after their stay at Crowne Plaza West Hanoi

                    Average guest rating

                    8.8out of 10
                    Superb
                    Based on 13 reviews

                    Guest reviews

                    • Single
                      10.0

                      The staff are very friendly, nothing was to much trouble for them. The food and beverage selection is excellent. Superb value for money and within 40 minutes of the airport. Keep up the good work

                    • Single
                      6.2

                      The staff were vey polite and helpful. My room was big.

                      There was some strange smell in the room. However the hotel offered another room to me. I did not like to pay $18 for internet - i think that it is too high for a very slow connection.

                    • Single
                      9.2

                      I am travelling frequently in many countries and I try to select suitable hotels in each country. I liked Crown Plaza West Hanoi. Friendly stafs, quite location and hotel facilities were perfect choice for Hanoi. This hotel is not in the city center. But there are plenty of taxis just outside the hotel and costs not much to go to the city center.

                    • Family with children
                      10.0

                      It was a fabulous 5-night stay at Crowne Plaza West Hanoi. The rooms and facilities are new, well-maintained and clean. The buffet breakfast is excellent. A supermarket opposite the hotel allows you to buy most daily stuffs at relatively low prices. There are a few local restaurants across the road. A ~usd10 or 30 to 40-minute taxi ride will get you to the cbd, old quarters, and most of the best museums and tourist attractions in Hanoi. The excellent services and smiles of the hotel staffs left a last impression! If you do not mind staying away from the city center or if you are on business, and wish to retreat to a quiet and peaceful night sleep after the daily excitements in Hanoi, you have to consider this hotel!

                    • Single
                      8.2

                      Excellent staff .very nice gym club

                      Leak in toilet and smelly thought they change the room music noise in the room during the week end (not enough sound proof)

                    How to reach hotel

                    hotel Crowne Plaza West Hanoi Hotel Hanoi location
                    Show big map »

                    Hotel Address:

                    36 Le Duc Tho Street,, Hanoi, Vietnam, 10000

                    Get directions
                    City Center
                    • Hanoi
                      5.3 mi
                    Airports
                    Train Stations
                    • Ga Hà Nội Railway station
                      4.8 mi
                    • Ha Noi Railway station
                      4.8 mi
                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  12 pm
                    • Number of floors:
                      19
                    • Number of rooms:
                      393

                    Hotel Awards

                    VietnameseHOTEL AWARDSHighly RecommendedHanoiCrowne Plaza West Hanoi

                    According to guest reviews, the hotel has been rated as
                    Best Luxury Hotels in Vietnam

                    Use Badge