Crowne Plaza West Hanoi Hotel

36 Le Duc Tho Street,, Hanoi, Vietnam, 10000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Crowne Plaza West Hanoi Hotel

Paid Wi-Fi

Parking

On-site parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Picnic area/ Tables

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Verified Reviews:

  • Gym is new - Swimming pool and the sauna great - Restaurant is perfect
  • Best place to stay - Room are clean - Staff with perfect english
  • Out of the crowded streets - Room are comfortable - Staff is perfect

Overview

Featuring a sauna, a tennis court and free self parking, Crowne Plaza West Hanoi Hotel is situated next to a tower, a mausoleum and a museum of Hanoi. The elegant hotel in Hanoi attracts guests with its Chinese architecture.

The property enjoys convenient location within minutes of corporate offices, convention centers and exhibition centers. Hanoi city center is 9 km away.

This hotel is conveniently based near parks and lakes.

Guests can reach Crowne Plaza West Hanoi Hotel by car from Noibai International airport in 25 minutes.

Rooms

Most of the 393 fashionable guestrooms feature contemporary décor, flat-screen television, a trouser press, climate control, an in-room safe and a storage space together with large bathrooms. Some hotel rooms come with a sweeping view over the garden. Bathrooms are appointed with a hairdryer, terry bathrobes and a shower.

Eat & Drink

Guests can have breakfast in the dining area every morning. There is a restaurant serving international dishes on site. Poolside bar offers various types of coffee and cocktails.

A buffet breakfast is served at affordable prices. 

Services

Guests can take advantage of a meeting room, a movie projector and a video projector along with 24-hour security, porter service and 24-hour room service provided on-site.

Relax

A variety of treatments includes reflex massage, steam baths and facials. Crowne Plaza West Hanoi Hotel offers gymnastics classes, a fitness centre and a gym for guests to keep fit.

Internet

Wireless internet is available in the entire hotel for additional charge.

Guest Parking

Private parking is possible on site for free.

The personnel at the hotel speaks English, German, Japanese, Chinese, Turkish, Korean, Hindi.

Number of floors:   19.  Number of rooms:   393.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking rooms
  • Paid Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Souvenir shop
  • Gay friendly
  • Exterior corridors
  • Fireplace
  • Carte blanche
  • Executive/club floor
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Services

  • Paid city shuttle
  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Barbeque grills
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage
  • Library

Room view

  • Garden view

Room facilities

  • In-room air conditioning
  • Central heating
  • VIP room facilities
  • Paid in-room safe
  • Wet bar
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Separate living room
  • Separate bedroom
  • Separate sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Chaise lounges
  • Recliner
  • Dining table
  • In-room desk
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Slippers
  • Room toiletries
  • Laundry basket/ Clothes hamper

Self-catering

  • Refrigerator
  • Electric kettle
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/ Kitchen utensils

Bedroom

  • Pillow menu
  • Down/Feather pillows
  • Goose feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Paid movies/Video
  • DVD player
  • International calls
  • Free local telephone calls
  • Dual voltage outlet
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 12 years
Existing bedding FREE
Extra bed USD 46.20
Children above
12 years or adults
Extra bed USD 46.20
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Crowne Plaza West Hanoi Hotel Hanoi location
Show big map »

Hotel Address:

36 Le Duc Tho Street,, Hanoi, Vietnam, 10000

Get directions
City Center
  • Hanoi
    5.3 mi
Airports
Train Stations
  • Ga Hà Nội Railway station
    4.8 mi
  • Ha Noi Railway station
    4.8 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    19
  • Number of rooms:
    393

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHanoiCrowne Plaza West Hanoi

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Vietnam

Use Badge

Rooms and availability

Club Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Crowne Plaza West Hanoi photos Room
Club King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Computer
  • Soundproofed windows
  • Connecting room
  • Privilege access to executive lounge
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Electric kettle
  • Kitchenette
  • Mini-refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
Premier Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
King Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Three-Bedroom Suite Apartment
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Bathroom:Hair dryer
  • Bathrobe
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • CD player
Wheelchair Accessible Room
  • Max occupancy:

    1 person

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Kitchenette
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • DVD player
  • CD player
Crowne Plaza West Hanoi photos Room Hotel information
Two-Bedroom Apartment
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Privilege access to executive lounge
  • Trouser/pants press
  • Children's high chair
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washing machine
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Sofa
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Kitchenette
  • Microwave
  • Toaster
  • Refrigerator
  • Kitchenware
  • Stove
  • Oven
  • Dishwasher
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
Crowne Plaza West Hanoi photos Room
Deluxe Twin Room
  • Room size:

    370 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:High speed internet
  • Air conditioning
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Computer
  • Soundproofed windows
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Electric kettle
  • Kitchenette
  • Mini-refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
Crowne Plaza West Hanoi photos Room
Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Computer
  • Soundproofed windows
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Electric kettle
  • Kitchenette
  • Mini-refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
Crowne Plaza West Hanoi photos Room
Executive One-Bedroom Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Kitchenette
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • DVD player
  • CD player
Crowne Plaza West Hanoi photos Room
Presidential One-Bedroom Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Kitchenette
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • DVD player
  • CD player

Crowne Plaza West Hanoi Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • Vietnam Intellectual Property Research Institute - VIPRI2.1 mi
  • Foreign Trade University2.4 mi
  • Hanoi VIP International School2.4 mi
  • Diplomatic Academy of Vietnam2.5 mi
  • National Archive Centre2.7 mi

Shopping areas

  • Lotte Center Hanoi2.9 mi

Monuments and Landmarks

  • Ngoc Khanh Lake2.8 mi

Museums

  • Vietnam Museum of Ethnology2.2 mi

Parks

  • Thu Le Park2.5 mi

Business areas

  • Keangnam Hanoi Landmark Tower1.3 mi

Public parking

  • RMIT University2.8 mi

Local attractions

  • Vietnam Museum of Ethnology2.2 mi
    Nguyen Van Huyen Rd 191/20/10, Hanoi
  • Ngoc Son Temple4.0 mi
    Dinh Tien Hoang St., Hanoi
  • Temple of Literature & National University4.4 mi
    Quoc Tu Giam St., Hanoi
  • Botanical Gardens 3.6 mi
    Entrance on Hoang Hoa Tham Rd., Hanoi
  • Ho Chi Minh Museum4.2 mi
    19 Ngoc Ha St, Hanoi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    19
  • Number of rooms:
    393

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHanoiCrowne Plaza West Hanoi

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Vietnam

Use Badge

Cities nearby

Crowne Plaza West Hanoi Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza West Hanoi

Average guest rating

8.8out of 10
Superb
Based on 13 reviews

Guest reviews

  • Single
    10.0

    The staff are very friendly, nothing was to much trouble for them. The food and beverage selection is excellent. Superb value for money and within 40 minutes of the airport. Keep up the good work

  • Single
    6.2

    The staff were vey polite and helpful. My room was big.

    There was some strange smell in the room. However the hotel offered another room to me. I did not like to pay $18 for internet - i think that it is too high for a very slow connection.

  • Single
    9.2

    I am travelling frequently in many countries and I try to select suitable hotels in each country. I liked Crown Plaza West Hanoi. Friendly stafs, quite location and hotel facilities were perfect choice for Hanoi. This hotel is not in the city center. But there are plenty of taxis just outside the hotel and costs not much to go to the city center.

  • Family with children
    10.0

    It was a fabulous 5-night stay at Crowne Plaza West Hanoi. The rooms and facilities are new, well-maintained and clean. The buffet breakfast is excellent. A supermarket opposite the hotel allows you to buy most daily stuffs at relatively low prices. There are a few local restaurants across the road. A ~usd10 or 30 to 40-minute taxi ride will get you to the cbd, old quarters, and most of the best museums and tourist attractions in Hanoi. The excellent services and smiles of the hotel staffs left a last impression! If you do not mind staying away from the city center or if you are on business, and wish to retreat to a quiet and peaceful night sleep after the daily excitements in Hanoi, you have to consider this hotel!

  • Single
    8.2

    Excellent staff .very nice gym club

    Leak in toilet and smelly thought they change the room music noise in the room during the week end (not enough sound proof)

How to reach hotel

hotel Crowne Plaza West Hanoi Hotel Hanoi location
Show big map »

Hotel Address:

36 Le Duc Tho Street,, Hanoi, Vietnam, 10000

Get directions
City Center
  • Hanoi
    5.3 mi
Airports
Train Stations
  • Ga Hà Nội Railway station
    4.8 mi
  • Ha Noi Railway station
    4.8 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    19
  • Number of rooms:
    393

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHanoiCrowne Plaza West Hanoi

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Vietnam

Use Badge