Crowne Plaza West Hanoi

36 Le Duc Tho Street,, Hanoi, Vietnam, 10000show map
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2Guests1room
Highlights
9
SuperbBased on  13 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Vietnam

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Overview

Featuring free self parking, a picnic area and a sauna, Crowne Plaza West Hanoi Hotel offers fashionable rooms overlooking the garden. Since 2011 the hotel has been hosting guests in a 19-story Chinese building.

Lakes and parks as well as Hoan Kiem Lake and Thu Le Park are located nearby. The distance between Hanoi city center and the property is 9 km.

Exhibition centers and convention centers are short distance from the premises.

Crowne Plaza West Hanoi Hotel can be reached in a 30-minute drive from Noibai International airport.

Rooms

This business hotel comprises of club king room, premier king room and deluxe king room with contemporary décor and such comforts as an in-room safe, climate control, a storage space, flat-screen television and a trouser press as well as large bathrooms. In-room self-catering facilities include a microwave, a dishwasher and an oven.

Eat & Drink

Breakfast is served in the dining area each morning. A fine variety of fusion dishes is offered at the small restaurant onsite. Guests can quench their thirst at Poolside bar with a favorite drink.

A buffet breakfast is served at affordable prices. 

Services

Such business facilities as a video projector, a meeting room and a movie projector are available on site.

Relax

The hotel caters to families with cribs, a mini club and a play area. For active guests a gym, gymnastics classes and a fitness centre are provided.

Internet

Wireless internet is available in the entire hotel for additional charge.

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

The personnel at the hotel speaks English, German, Japanese, Chinese, Turkish, Korean, Hindi, Armenian.

Number of floors:   19.  Number of rooms:   393.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Snack bar

Shuttle

Shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Casino
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage
  • Library

Room view

  • Garden view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Central heating
  • In-room safe
  • Wet bar
  • Mini-bar
  • Adjoining rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Recliner
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Free toiletries
  • Laundry basket/ Clothes hamper

Self-catering

  • Refrigerator
  • Electric kettle
  • Microwave
  • Oven
  • Dryer
  • Cookware/ Kitchen utensils
  • Tableware

Bedroom

  • Down/Feather pillows
  • Down duvets

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Paid films
  • Multi-line phone
  • Free local telephone calls
  • Dual voltage outlet
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:30FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 19 yearsExtra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
My Dinh StadiumMy Dinh Stadium2700 ft
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Vietnam Intellectual Property Research Institute - VIPRIVietnam Intellectual Property Research Institute - VIPRI2.1 mi
Foreign Trade UniversityForeign Trade University2.4 mi
Hanoi VIP International SchoolHanoi VIP International School2.4 mi
Diplomatic Academy of VietnamDiplomatic Academy of Vietnam2.5 mi
National Archive CentreNational Archive Centre2.7 mi
Lotte Center HanoiLotte Center Hanoi2.9 mi
Vietnam Museum of EthnologyVietnam Museum of Ethnology2.2 mi
Thu Le ParkThu Le Park2.5 mi
RMIT UniversityRMIT University2.8 mi
Phu Tay Ho Phu Tay Ho 3.9 miDang Thai Mai
One Pillar PagodaOne Pillar Pagoda4.3 miOng Ich Khiem St Ngoc Ha, Ba Dinh District
Ho Chi Minh MausoleumHo Chi Minh Mausoleum4.4 miBa Dinh Square
Vietnamese Air Force MuseumVietnamese Air Force Museum4.4 miTruong Chinh Street
Presidential PalacePresidential Palace4.5 miHung Vuong St. and Hoang Van Thu St., Hanoi
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Getting around
Airports
Noibai International (HAN)13.5 mi
Catbi (HPH)63.5 mi
Train
Ha Noi Railway station4.8 mi
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Reviews
8.8
SuperbBased on  13  reviews
  • 10.0
    Exclusive

    The staff are very friendly, nothing was to much trouble for them. The food and beverage selection is excellent. Superb value for money and within 40 minutes of the airport. Keep up the good work

  • 6.2
    Good

    The staff were vey polite and helpful. My room was big.

    There was some strange smell in the room. However the hotel offered another room to me. I did not like to pay $18 for internet - i think that it is too high for a very slow connection.

  • 9.2
    Superb

    I am travelling frequently in many countries and I try to select suitable hotels in each country. I liked Crown Plaza West Hanoi. Friendly stafs, quite location and hotel facilities were perfect choice for Hanoi. This hotel is not in the city center. But there are plenty of taxis just outside the hotel and costs not much to go to the city center.

  • 10.0
    Exclusive

    It was a fabulous 5-night stay at Crowne Plaza West Hanoi. The rooms and facilities are new, well-maintained and clean. The buffet breakfast is excellent. A supermarket opposite the hotel allows you to buy most daily stuffs at relatively low prices. There are a few local restaurants across the road. A ~usd10 or 30 to 40-minute taxi ride will get you to the cbd, old quarters, and most of the best museums and tourist attractions in Hanoi. The excellent services and smiles of the hotel staffs left a last impression! If you do not mind staying away from the city center or if you are on business, and wish to retreat to a quiet and peaceful night sleep after the daily excitements in Hanoi, you have to consider this hotel!

  • 8.2
    Fabulous

    Excellent staff .very nice gym club

    Leak in toilet and smelly thought they change the room music noise in the room during the week end (not enough sound proof)

  • 10.0
    Exclusive

    Die luxuriöse und sehr schönen Einrichtungen, das extrem aufmerksame, höfliche und hilfsbereite Personal und das qualitativ hochstehend eingerichtete Zimmer. Das Bett ist Spitzenklasse, man schläft darin herrlich.

    Der Preis für Internetverbindung im Zimmer kostet 18 USD extra; das ist völlig übertrieben. In vielen anderen Hotels in Asien ist der Internet Anschluss im Zimmer schon lange kostenlos.

  • 8.8
    Superb

    Zimmer sind groß und schön; herrliche Aussicht;

    WLAN kostet 20$ extra. Das ist nicht akzepzabel.

  • 10.0
    Exclusive

    prima hotel, aardig personeel, heerlijk gegeten, fantastische spa

  • 8.2
    Fabulous

    jag gillade att de var så lyxigt, i och för sig va de 5 stjärnor så de va ju meningen men de va riktigt bra :)

    jag ogillade att resturang personalen var så tråkiga... dom pratade inte med oss. sa vi tack och log fick vi inget svar

  • 7.8
    Fabulous

    5-stjärnigt hotell som svarade upp mot graderingen. Restaurangen var abonnerad under vår vistelse, i baren erbjöds en buffe som inte nådde upp till förväntad standard. Beställningen av taxi genom hotellet från flygplatsen glömdes bort vilket innebar att vi fick vänta en dryg timma på plats innan vi åkte med en vanlig taxi. Priset var hälften av vad hotellet erbjudit, ganska onödigt om man vill vara konkurrenskraftig. På plusidan noterar vi en otroligt vänlig och serviceminded personal.

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Highlights
9
SuperbBased on  13 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Vietnam

Use Badge
Good to know
Check-infrom 15:00-23:30FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 19 yearsExtra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Noibai International (HAN)13.5 mi
Catbi (HPH)63.5 mi
Train
Ha Noi Railway station4.8 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
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Rooms and Guests
2Guests1room
Cities nearby